What this loop does
When an invoice crosses the "overdue" threshold in Stripe or QuickBooks, an agent drafts a polite reminder email tuned to the customer's history (first-time late vs. repeat offender), attaches the invoice PDF, and queues it for a human to send.
Why it matters
Accounts receivable teams waste hours on identical follow-ups. Automating the draft — but keeping the send click with a human — captures the time savings without the risk of a bot yelling at your best customer.
Compliance
- All drafts logged with the model, prompt version, and reviewer.
- Fits SOC 2 change-management if you version the prompt in git.